Terms & Conditions
Detailed description of goods and/or services - Art Attack is a business that sells Art Supplies,
Subject to availability and receipt of payment, orders will be confirmed within 24 Hours by way of Email. Orders Will be dispatched between 1 - 7 working days from date of receipt of payment. Delivery charges differ depending on a variety of factors, including product type, price, as well as whether delivery is to be made within, or outside, the borders of South Africa.
Free Delivery applies to orders of R500 and more .Delivery of these parcels will be sent by a courier or postal service chosen by Art Attack.
PLEASE NOTE WE DO STILL USE THE POST OFFICE FOR A HUGE NUMBER OF OUR DELIVERIES. WE POST OUT DAILY AND FOR THE LAST 4 YEARS NEVER LOST ONE PARCEL.
All orders over R500 Delivery is FREE(SA Post Office or Courier chosen by Art Attack).
Shipping options available at the checkout:
Post Office to Post Office R55.00 - 3-5 working days (Tracking number is provided and can be tracked by visiting www.sapo.co.za)Parcels under 1Kg will be sent by Speed Services Couriers Counter-to Counter - 24-48 Hours
Courier door-to-door R150.00 - 1-3 working days depending on the Area
These apply only to delivery within South Africa.
Please contact us for international Delivery Fees.
Return and Refunds policy
The provision of goods and services by Art Attack is subject to availability. In cases of unavailability, Art Attack will let the client know within 24 Hours. Items should be shipped back to us in their original packaging. All product received with damage to the product due to improper packaging will be refused or returned with a shipping/handling charge to your account.The buyer will be responsible for the shipping/postage cost on any returned item
Art Attack shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard credit cards or by bank transfer into the Art Attack bank account.
Credit card acquiring and security
Credit card transactions will be acquired for Art Attack via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
If you select the 'EFT' button, instructions will be given on how to deposit monies into Art Attacks' bank account and it would be subject to the following rules:
- the exact amount must be paid;
- the payment must be identified by supplying a order number in the reference section of the deposit slip or on the electronic transfer;
- no transfers may be made from ATM's;
- cheque deposits not accepted.
- your order will be cancelled if you choose to pay by EFT and the amount due is not paid within 7 business days.
Customer details separate from card details
Customer details will be stored by Art Attack separately from card details which are entered by the client on PayGateâ€™s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Art Attack takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Art Attack chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
Art Attack may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Art Attack based in South Africa trading as Art Attack.
Support: +27(0)284252192 or 0715687509
31 All Saints Street
bredasdorp Branch Code: 05001201
account no: 083368167